To arrange for a return, please contact us at email@example.com or Log into your account at www.leoandlin.com Under 'My Account', select ‘Create a return' and follow the prompts. We will provide you with a return goods authorisation number which you may use when you arrange for the goods to be collected by our shipping partner. You must make arrangements with our shipping partner for the return within 7 days of receiving your return goods authorisation number. LEO & LIN will not incur any shipping cost, the shipping cost will be incurred by you the customer.
Carefully place the product/s you wish to return, including all original packaging inside the LEO & LIN box in which you received your order. You do not have to return the gift with purchase provided.
LEO & LIN now provides same day courier service for our metropolitan customers in Sydney, NSW . Select the same day delivery option at checkout to receive a 3-hour delivery window between 4pm-10pm Monday to Friday. Orders must be placed prior to 1pm in order to schedule same day delivery; alternatively if the cut-off time is missed, an order may be scheduled for next day delivery using our next day or scheduled delivery options. If you are eligible for this service, the Same-Day delivery option will appear during the checkout process.